Cannot Receive Emails
July 17, 2008 – 1:20 pmI just had a weird thing happen regarding my email. I am using Microsoft Outlook 2007 and running Vista Business. I am connected to the Internet via Qwest DSL and I use 1and1 as my email provider. I was working in my office and sending and receiving a number of emails all morning. Throughout the afternoon, I continued to write and send a number of emails with no problems. I did not receive any inbound emails all afternoon but I just thought no one had a reason to send any to me. Later in the evening around 7:00 pm however I got a call from someone who said “Didn’t you get my email? I sent it at 4:45 pm.” I had already checked for new email after 5:30 so I should have seen it. So I got back on my computer to check it out. It seems that I could not receive emails even though I could send them okay. I could get to websites just fine so I knew the Internet was working but no new emails and no errors showing. What should I have done?
Have not seen that problem myself where part of the email system works but the other does not. The functions in Outlook however are separated so that sending is one function and receiving email is another. You can usually see this on your computer if you click the Send/Receive link. When you do the computer usually opens a window and displays the status of the operations. You will see the two different functions. The first way to approach such a problem is to close and then re-launch the Outlook program. If that does not work, you will then most likely have to restart your computer. Both of these approaches cause the Outlook program to confirm and re-establish your specific logins to your email provider. If you need any other help with emails, just give iNeedTech.com a call.