Archive for February, 2008

Task Manager?

Friday, February 29th, 2008

I have heard about a Task Manager but I don't know what this is.  Can you help me out? The Windows Operating System offers the Windows Task Manager which is a simple way to view some things that are happening with your computer.  To see the Task Manager in action, just ...

Can’t Open Office 2007 Documents

Wednesday, February 27th, 2008

I have recently sent a number of documents that I created in the new Microsoft Office Word 2007.  (which I think is great by the way!)  When saving the docs I selected the option of saving in Word.  But after I email these to other users they say they can't ...

No Email

Tuesday, February 26th, 2008

I must have an email problem because I have not received any email in the last few hours even though I know a friend sent me a new email.  I do see a notation in the lower section of my email program saying there was an "Error".  Can you tell me what the ...

Microsoft Updates

Monday, February 25th, 2008

Preventative Tip:  It is critical to keep updated on the periodic Microsoft Updates.  You can prevent some virus and spyware problems by using the automatic Mircrosoft Updates.  It seems that on the second Tuesday of each month Microsoft releases some updates.  Some are security modifications and some are program updates ...

Mouse is Frozen

Sunday, February 24th, 2008

While in the middle of writing my mouse just froze.  At first I thought it was the computer freezing up but then I realized that the keyboard was still working and it was just the mouse that was frozen.  Any ideas on this computer problem? If you have a wireless mouse, the most ...

Virus Scan indicates Tracking Cookie

Saturday, February 23rd, 2008

Question:  My weekly Norton virus scan identified there was a problem and said it was a "tracking cookie".  It said it was low risk and gave me options to ignore or fix.  Have any insight in how to handle this situation? Answer:  HTTP Cookies are used quite commonly by web servers ...

USA Based Tech Support

Friday, February 22nd, 2008

One of the advantages of iNeedTech.com is that they only have native speakers of English. Some time ago, I called another company about a anti-virus software issue and had the experience of talking with a technician that spoke with an accent and it was really difficult to understand him. Don't ...

Printer Streaks

Wednesday, February 20th, 2008

We recently received a complaint from a computer user who was having printer problems causing streaks on her pages.  In assessing the HP Printer, we advised her to clean the print heads using the HP software controls.  After cleaning the heads the problem still remained.  Next it was determined, by ...

Easy Computer Repair

Tuesday, February 12th, 2008

These days, it's really easy to get lost in the tech support shuffle.  Often you end up getting put on hold, only to find out that "another department" supports your product.  But at iNeedTech.com, we do things differently.  It doesn't matter what type of computer problem you have, or which ...